The state of CA has classified Medical Massage as an essential service. Furthermore, our office is categorized by the city of SLO as a clinical location. Therefore, we are allowed to remain open during the purple tier status and stay-at-home mandates.
Your safety is our priority. Please self-check your own temperature to make sure it is normal. If you have any symptoms of illness at all, please reschedule your appointment and your therapist will do the same. We must limit the use of our waiting room. If you have a companion, they need to wait outside the building. We are spacing appointments out in longer intervals to reduce foot traffic and allow for deep cleaning. At times, you may cross paths with another client who is arriving or leaving, but we are taking steps to reduce this. Your therapist will wear a mask during your entire visit. She will specifically change into an FDA approved, KN95 while in the treatment room. This type of mask has a similar filtering capability as an N95 mask, and it is more protective than an ordinary surgical or cloth mask. This reduces risk for both you and the therapist. The state of CA is also asking everyone to wear masks at business locations. People may experience breathing restriction while face-down on the massage table. Therefore, we are using a system that allows you to go mask-free while you are face-down: We use a cloth barrier that hangs low enough to allow you to breath freely, yet it functions like a mask. This barrier is changed for each client. Best practice is to wear a mask when you enter and exit the building. You can take it off while you are face-down on the table, and wear the mask when you are face-up.
We use 70% isopropyl alcohol to sanitize all common area hard surfaces, door handles, bathroom surfaces, and equipment after every session. Our massage room has a ventilation fan attached to the window and we can continuously circulate fresh air into the room. As usual, all treatment table linens, towels, and face cradle covers are laundered for each client. Underneath the linens, the face cradle and massage table have polyurethane covers that we sanitize with alcohol after each session. Your therapist thoroughly washes hands right before the treatment. As an extra precaution, we also spray our hands with alcohol solution before entering the treatment room. If you are receiving ashiatsu massage, this protocol also applies to feet. During your session, we will avoid face-massage, unless otherwise requested. Our credit card processing device will be sanitized with alcohol solution before and after each usage. We also accept contact-less payment through Google, Apple Pay, and Venmo. Finally, we provide hand sanitizer for your convenience and anti-bacterial soap in our bathroom.
Reach out to us if you have any questions, special requests, or additional needs.